How long have you been operating?
Well the current owner joined the company about 29 years ago, 29 YEARS AGO - feels like only yesterday. So around 41 Years in total and that means we should know how to do it!
Will my belongings arrive safely?
Yes. We use all the tried and tested packing and loading techniques together with protective covers to minimise any potential issues.
What kind of vehicles do you use?
We have a 'fleet' of three. The smallest used for crew transport and material delivery, a 7.5ton lorry capable of moving the 'average' 3 bed house and a 18 ton giant which takes a lot to fill.
Government legislation dictates we must have an operators licence to use vehicles over 3.5 ton Gross vehicle weight, this ensures we conduct our business within the framework of the law and have properly maintained trucks.
Do you have insurance cover?
All included in our quotation with our broker Basil E Fry of Leatherhead, go check out there website (it's one of our links)
Do you provide a packing service?
Yes. Packing refers to all items that need to be placed into our cardboard boxes. Furniture is not classed as packing as these items are always wrapped using the vehicles protection covers.
Do you offer boxes for us to pack?
Yes, providing we have them returned in a re-usable condition, at no extra cost. A few delicate pointers in correct techniques will be offered. We will deliver prior and collect post move (sorry, only applies to addressess within Lothian and West Fife regions.)
We must vacate our property by noon is that a problem?
Yes and No. Unfortunately we cannot guarantee clearance within a specific timeframe, however we can and will offer solutions to overcome potential time issues.
Do you place my belongings/boxes in the appropriate room?
Yes. We will do a walk-around prior to delivery to familiarise ourselves with your property and all furniture will be correctly positioned. Boxes will be marked for correct location ensuring minimum disruption.
Last move the weather wasn't perfect, can you please protect my carpets!
Two factors to ensuring floor covering are kept clean. 1) protection covers will be placed in hallways, stairs and room leading off hallway and 2) our vehicles come with ramps which can almost bring us to your front door minimising walking on open ground.